Panera Bread - Bohemia

I walked In the door it was 3 minutes before opening but the door was open. I asked Politely if they were open and They told me I have to come back in 3 minutes . So I went outside and they locked the door behind me. At 7:30 when they are supposed to beopen..I tried to open the door it was locked... So I left and as I was walking away they they came and opened the door and anddidn't say anything to me. I run a retail store and I would never treat my customers like that just like that I would open thestore early if that was the case. The manager should be ashamed of themselves for teaching their associates to treat customerslike that.

First of all my sandwich was put together horribly, we stood at the counter for at least two minutes while 7 employees were huddled around talking to each other (all seeming to be under 25). It took 20 minutes to get our food for take out. Two of oursops were wrong and as we where sitting waiting for our food to be ready multiple people were complaining their orders werewrong. The bread bowl was stale and one of the soups where cold.

Unfortunately, I can no longer eat at this restaurant during my lunch break. I waited for more than 20 minutes for my basic soup and salad to be made. The place was too crowded and there weren't enough staff to handle the lunch rush. Eventually, I had to take my order to go because I didn't have enough time to eat there. After 20 years, I find this restaurant to be overpriced and underwhelming.

I ordered lunch using the Panera app for pickup. The order was prepared quickly and was accurate. I walked in and picked it up from the front pickup area. I ordered the chicken Caesar salad and my wife got the sandwich salad combo. The salad was a generous portion and the chicken was tasty. I wish they had provided more dressing than the two small cups, but overall it was a good experience.

I ordered a half steak sandwich and I was disappointed with the amount of meat in it. It felt like a Wendy's commercial, where's the beef?!