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Bidra med feedbackI know it's just a pizza hut, but this place has the coolest manager that I had the pleasure to make pizza out. nice staff, fast ordering and the pizza is always on the point. that is the Gothic place for pizza and I ordered pizza from many places. he's right.
Placed a delivery order on 3/18 online in which I added the tip online. The total that reflected on my card was more than my total order. When I contacted this location the manager, after explaining the charges on my bank statement, couldn't assist me so she referred me to the assistant manager. The assistant manager became irritated with me and told me that I needed to contact my bank regarding the charge and then hung up the phone. Afterwards I contacted the corporate office, they explained that this is not how their policies work. The charges that you see at the time of purchase should reflect on your bank statement. It was apparent that the driver was adding additional tips and corporate will look into reviewing this case. Will not purchase again from this location. Please review your charges if you've purchased from this location.
When you get directions there, it's literally not there. I wasted 20 minutes trying to find it. Brought me to a residential area. Terrible. Every map application brought me this route.
I have ordered hundreds of pan meat lovers pizza's . On the website I touched meat lovers pizza but when hubby brought it home it was a plain cheese pizza. Aren't they suppose to show you your pizza or say you had a meat lovers right? None of this happened. When I called and explained the problem, the man on the phone said well that's what your ordered and there's nothing I can do. I told him that they are not the only pizza place and that I won't order from them again. He agreed and sent me on my way!
Called to order a carry out just a few minutes ago, woman taking the order was beyond rude, in fact, after my order was placed she did not thank me and basically slammed the phone down. Why? Because I did not tell her that I wanted the special, took her maybe another 5 seconds. This will be reported to corporate.