The Apple Store Cafe

A wonderful cafe with cakes, coffees, breakfast and lunch foods perfect for a family or friends gathering. We tried the soup, sandwiches, kids meals, salads, cakes and coffees and it was all delicious. The setting within a very festive and pretty conservatory was delightful.

Was recommended so looking forward to the vist, but very disappointed. The lower section of the cafe was cramped, too many tables squashed in. And the service was dreadful. Must have spent 2 hours there (mostly waiting) just for lunch and a coffee. Luckily the food was good, hence any stars at all.

Poor experience all round. I have been several times and refrained from writing a bad review, but this place is constantly poor. Ordered porridge and staff refused to make with any other milk (even though they had oat and soya, and said it could only be made with hot water or cows milk. Tasted awful. Overpriced for the quality of food. Coffees are small and luke warm. Fresh orange juice is concentrated from a bottle for £3! Staff are miserable. Waited for food for over 40 mins even though it wasn’t busy. Really poor all round, has really gone down hill and won’t be going again.

I used to frequent this restaurant often over the years and it was one of my favorite places to dine. Unfortunately, in recent months, I have noticed a decline in the quality of this establishment. During my last visit, only half of the menu was available and the food was poorly cooked. Today, we experienced slow service (despite the restaurant being quiet), unhelpful staff attitudes, and a confusing layout with gates making it difficult to leave. The most concerning issue was the neglected play area, which appeared to be unsafe. I allowed my child to play on what was left of the play area until I saw another child get injured on a slide. When I reported this to a staff member, they dismissed my concerns and even spoke negatively about me to their colleague. It was clear that they had no intention of addressing the safety issue.

The restaurant is in a great location with plenty of seating, beautiful surroundings, and delicious food. The staff is friendly, attentive, and very helpful.