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Bidra med feedbackI have made a reservation with the open table ap for 6 people on ostern in this restaurant because we have 3 older people in our party and which is set up here is good for them moving around and it is lower key. I called 2 hours before the reservation time to add 2 people to the table and spoke to the hotel manager I explained I used the ap and wanted to change reservation - he seemed confused as I said 7-Asking 7 tonight or 7 people. I said 7 people for our reservation this afternoon. I was told no problem that it wasn't so busy. Now I know why-if we were not open there the restaurant and the manager said he didn't know why this restaurant comes on open table because it shouldn't. that is the same thing I spoke to earlier. so we were on Easter Sunday without reservation. fix this output. it was a great inconvenience for this party of 8 and we ended the order.
The restaurant isn't open on Sundays, despite what both Open Table and the restaurant’s internal signage indicate. It’s located within a Holiday Inn, but there's no external signage directing customers to it. I gave a neutral 3 out of 5 rating because Open Table wouldn't let me leave an advisory without a review. I didn't want to give a low rating, as the place likely deserves better overall feedback. The receptionist seemed unfamiliar with Open Table, and a guest mentioned that the restaurant was undergoing a management change. It's disappointing, especially considering we drove 30 minutes to try this newly listed place.
Now I understand why it wasn't busy. When we arrived, it turned out that the restaurant didn't actually open that day, and the manager mentioned he was unsure why this restaurant appeared on OpenTable, as it shouldn't have. So here we were, on Easter Sunday, without a reservation. This was a significant inconvenience for our party of eight, and we ended up having to make other arrangements. This issue needs to be addressed.
The restaurant is closed on Sundays, even though both OpenTable and the sign outside indicated that it was open. It's located within a Holiday Inn, but there is no signage to identify it from the outside. I rated it a neutral 3 out of 5 stars because OpenTable wouldn't let me submit this feedback without a rating. I didn't want to give a low rating since it might negatively impact the restaurant's overall score. The staff member I spoke to wasn't familiar with OpenTable, and someone who seemed friendly mentioned that the restaurant was undergoing a management change. It's a shame, as we drove 30 minutes to check out this "newly listed" place.
The restaurant is closed on Sundays, despite both Open Table and the restaurant's own signage indicating that it would be open. It's located within a Holiday Inn, but there is no external signage to direct customers. I gave a neutral 3 out of 5 rating since Open Table required a rating to post this review; I didn't want to give a low score as that would negatively affect the restaurant's overall rating. The receptionist was unfamiliar with Open Table, and a guest mentioned that the restaurant is undergoing a management change. It's unfortunate, as we had driven 30 minutes to check out this 'newly listed' establishment.