Domino's Pizza - Bethel

Ordered pan pizza for delivery tonight did not receive a pan pizza. The pizza was inches thick of dough. Tried to call to fix issue they picked up the phone and left it on the counter for over ten minutes and never intended to pick it back up. I heardother complaints and employees getting yelled at. Corporate look at all the bad reviews please save this DOMINO'S

They deserve negative stars. Ordered through online for the babysitter and kids. Was not even anywhere near home. About 45 minutes went by and I opened the app to check on the order. It was at ?prep? still. I placed the order at 5:49. I was thinkingmaybe they were busy or the app wasn?t working right. I placed my first call at 7:00. Waited on hold for 49 minutes beforefinally giving up. At that point it?s been nearly 2 hours since placing the order. Can?t cancel the order through the app.Can?t. get ahold of someone and no pizza. I tried to call another local location for advise and they told me to screw off andhung up on me. Filled out the online form to get a reach out from customer care and then to call one more time. That was at8:04. At 9:19 I got a notification that the order was in the oven! I tried to call again to cancel, again sat on hold 30 moreminutes until the delivery driver call to ask if I still wanted my order at 9:47? 4 hours later. I understand it?s not thepeople who are actually workings fault because they?re trying but they have no employees and no support. Absolutely ridiculous.

We had a terrible experience. We ordered the pizza at 9:45 and had a terrible phone call where the person on the phone said our address was not in their system and could not be delivered. A road that is an extension of our road, however, was in its system and we decided to deliver it to our neighboring house. We waited until 11:00 in the highway and not yet pizza when we said it would be delivered at 10:30. When we asked where the order was, people insisted that there was never an order! It was terrible service and made us all hungry. I don't recommend it. 0/10.

If I could give a zero-star rating, I would. This was the worst experience I've ever had! I called to place my order at 12:45, and my pizza never arrived. When I called back, the manager was incredibly rude, insisting that they were closed and that there was no record of my order, even though I knew I had placed it with them. I calmly mentioned that I had proof of my call, but they continued to insist they were closed and remained very disrespectful. When I asked to speak to a supervisor, they hung up on me. I do not recommend this restaurant at all!

The staff is very friendly, my order was accurate, and the pizza was delicious!