Undo's - Benwood

We came family style and were treated family style. Perfect seating, great service with very personal attention. Drinks were quick to come out with...

Food was dropped before given to us. Customer service was abhorrent. Staff attempted to add their own tip onto my card prompting a call to the bank as well...

Disappointed as they we're experiencing a gnat problem. Recommend getting your food to go for now! It was nice they comped the cheese bread to make up for...

In my humble opinion, you will not find a better Italian restaurant in Ohio River Valley, provided we speak strictly about the Benwood site. I don't have much experience with the other locations and I have no need. I will say that DaVincis, in Parkersburg, is a very, very close second, but it is also a hike from my house, comparatively. - The staff is very friendly, professional and courteous. You're family. Ticket times are usually very short, but sometimes they can be a bit longer when the restaurant is muddled, which is not unexpected or inappropriate. - Prices based on portion sizes are extremely reasonable. If you can finish a calzone in a session, I will be really impressed because it literally fills a plate and must be cut into half to fit into a box to go. - The taste and quality are no longer. I love her salads and I usually don't like salads. You have to be made fresh to be so sharp, but for the life of me I can't see how the logistical is possible. With regard to their pasta, I usually don't like chicken alfredo. At our last dinner, my friend ordered her chicken alfredo. I tried and eat half. - If you have a bad experience or if your food is not for your pleasure, politely bring it to their attention. They will do their level best to make it right. They really care about it, so they're in business for so long and why they survived the pandemic releases, I guess. - I'll say that I wish the bar staff had the knowledge and supplies to make more types of cocktails, but you can't have everything, and what they do is usually fantastic. I've eaten at Undo's in Benwood since I was old enough to remember. I'm almost 30.

Comfortable location with comfort food. Fast service with large staff.