Hilton Garden Inn Benton Harbor St. Joseph - Feedback

Front desk and employees were great. However, our room was tiny and dirty. There was soap scum/buildup in the shower that was not cleaned and looked like mold....

Front desk wasn’t welcoming. Once we got to our room the door was opened. Messed up the billing at checkout with wrong paper receipts and didn’t apologize. As a...

Hard water, dog hair, stained up couch. All of the little things really added up. Everything felt moist, smelt moldy. The hotel is in need of a deep clean.The s...

BED BUGSThis hotel has Bed Bugs! DO NOT STAY. Probably the worst hotel experience ever. when going to bed we found bed bugs in our room the hotel had no extra r...

This hotel is clean. The pool was down when we were there but you can go to the hotels across the street to use it theirs. The location was perfect where we nee...