Cafe On The Common

If I could leave less than 1 star I would. When I arrived to the cafe there was nobody in line. I stood at the counter waiting to order for 5 minutes. The employee behind the counter (short bleach blonde hair and piercings) was sitting on her phone right in front of me watching me wait, and ignored me when I tried to get her attention multiple times. When she was finally bothered enough to take our order, she was rolling her eyes the whole time as if I was clearly disrupting her phone time. Not even 10 minutes into being there, she tells me the cafe is prematurely closing at 4pm which I did not realize. Not only did she not say this politely, but she said it with such crass that I felt so personally offended that I’m writing a review about it now. I was confused why she was personally targeting my table while others around me continued to chat with her responding, “i’m kicking them out too”. Most rude, indolent and disrespectful service I’ve ever experienced in my life time. Seemed like a really cute coffee shop, unfortunately ruined by incredible incompetence.

Wonderful service and such a cozy cafe Kid-friendliness: Comfy couches, kid books and toys

Townie and chill cafe in downtown Waltham with solid breakfast sandwiches and delicious coffee.The everything bagel came completely coated in toppings. It was this everything bagel-lover’s best bagel ever!

I don’t enjoying giving reviews like this, but this place room for improvement.First, so many people for only two people working there.second, not sure what was the reason but I ordered a Latte from their seasonal menu and never got it, waited 20 minutes for it, asked them and they told me one moment and after 10 more minutes I had to tell them to give me something else instead of the coffee because I couldn’t wait any longer. Basically waited like half hour for a small latte and never got it.They told me they were going to refund me but didn’t asked for my info, so I left.The food was ok, nothing extraordinary.also the place was so hot, I understand the weather was cold but it felt like the heat was up to 80 degrees.I won’t return.

Very relaxing place. Sunny with high ceilings. Staff is very friendly.