Dunkin' - Bensenville

Horrible customer service lies about the latte machine being down i had ordered my free beverage greeted with attitude i spend alot at dd told only hot or iced coffe thats it went in the back to make my coffee and after 4 minutes another employee brought my cup out very bad attitude and super petty cheap last time i trued to get a cold brew with no ice i argued for 5 minutes about the fact i cant order my cold Brew without ice people arent d and this only frustrates customer's pay good money for a coffee to be greeted with attitude go somewhere else

The service was terrible. Most of the time, the staff couldn't hear us because of the broken loudspeakers. They ended up giving us the wrong orders, and their attitude was not great either.

Only a good service. it was not welcome in the invite.

We just picked up a dozen donuts from this place, and our experience was disappointing. The staff was not very friendly and lacked enthusiasm when we asked about the flavors. Once we started eating the donuts, we noticed that they were not fresh at all and tasted a bit stale. It seemed like they had been made many hours earlier, and it felt like they were just trying to sell off old donuts. Overall, the service left a lot to be desired.

Duncan always delivers a great experience, no matter which location I visit.