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Bidra med feedbackWorst experience at a restaurant I 've ever had. Took them over an hour to take our order even after asking numerous staff members to do so. Then it took a further 40 minutes to arrive by which time we had passed being hungry. Onion bhaji were raw and uncooked inside so were inedible. Staff incredibly rude and dismissive,actively avoiding eye contact with customers, no apologies, was not informed that there would be a delay. It was very busy but lots of staff who just seemed to be rushing around without actually doing much. The priority seemed to be on takeaway orders. We were out celebrating my Daughters birthday,it really spoiled the evening . There is absolutely no way I would ever consider going back. I only normally review places if I 've had a good experience but I would hate anyone else to waste an evening and their money here. I cant get over what an awful experience it was,another two tables complained whilst we were there that we saw,one person who went to the desk to ask where their food was was told 'it 's coming,sit down 's It was like a scene from Fawlty Towers,if we hadn 't already waited so long and if it had just been me and my Husband I would of walked out and to be honest I wish we had! .
I ordered a home delivery meal for 3 yesterday. It was easy to place the order , the delivery was excellent and the food was delicious. Good size portions and an overall excellent service
I went to this restaurant in 2017 and really enjoyed it. This evening we decided to order a takeaway, which for the most part was inedible. The Manchurian lamb was by far the best dish, lamb was nicely cooked, however dripping in oil. Keema Paratha, rock solid and dripping in oil. I too the keema out of the middle, the only taste was salt and the texture was gritty. The mushroom Rice was over cooked, flavourless and wet. I ordered the Indian saag ponir, there were options for a cheddar version. The Indian one arrived was the cheddar one with bits of curd thrown in. Lamb samosa absolutely inedible. The salt was overwhelming. Will not be ordering here again
I went for a mid week meal here with my son. Service with a smile, welcomed at the door and given a lovely table. Waitress is brilliant so attentive and very friendly as are the other staff. I had the Balti Special Masala (with Chicken Tikka). I can't recommend this dish enough. The flavours are simply amazing. My son said the butter chicken he said was also superb. Well done Benfleet Tandoori we will be back for more!
I had a takeaway tonight I was told 45 mins to an hour, im fine with that 30 mins the meal turns up, piping hot, fresh and correct