Arby's - Belleville

The Double Beef and Cheddar and the Reubens at this restaurant are delicious and savory. I recently tried the mint shake for the first time and it was excellent. Arbys also has the best mozzarella sticks I've ever had. I would love to see a pork sandwich with garlic, onions, and pork gravy, as well as a big BLT on the menu in the future. It would also be great to have the Fresh sandwich chicken pecan and grape available year-round. With such great options, I may never need to go anywhere else for fast food.

I originally ordered a bacon Big Cheesy Bacon Burger combo with large curly fries and a large peach lemonade, along with 4 Mozzarella Sticks and 2 sides of Cup of Cheddar Sauce. The delivery driver contacted me and informed me that Arby's did not have the burger I ordered or any other burgers. They asked if I would like something else, so I agreed to a half pound roast beef without red ranch sauce instead. The fries, roast beef, and Mozzarella Sticks were not hot or warm, and my sandwich had the sweet red sauce on it despite my request for it to be without. Additionally, I did not receive any marinara sauce for the Mozzarella Sticks or the Cup of Cheddar Sauce that I paid extra for. Overall, I was dissatisfied and disappointed with the experience, but at least I had something to eat.

My classic beef and cheddar was cold and had no sauce. The bun was hard and the roast beef was just thrown on not put on, and the drink is water down and flat. And the door dasher left the food right in front of the door so I knocked the drink over.

Lilian's customer service was very poor. The food was prepared haphazardly and my order was not made correctly. I even found that my large fry was only half full. Despite the disappointing experience, Lilian showed no concern and simply brushed me off, suggesting I contact Doordash instead.

I love the local arbys! if other chains still fight to keep the workers, this is always open, pleasant workers, same great eating I like, and not long wait, even if the drive thru is busy. I usually go to dinner and had only good experiences!