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Bidra med feedbackWe didn 't plan to eat here, although we were staying at The Waterfront Hotel (which this restaurant is linked to) but decided we didn 't want to drive anymore that day. I had read the reviews and was not expecting anything really good. The restaurant was busy and we expected to wait for our food but it came quite quickly. My husband had the burger and it was fine and my ceaser salad with grilled chicken was OK (the chicken was a little overcooked. Was was rather strange, is that the menu had no prices, only supplement prices obviously a lot of people who book into the hotel must take a DB&B package? I had a glass of wine and my husband a coke and dessert and it came to £45, so wasn 't too bad.
Stayed at hotel and ordered dinner. Two beers not available. Two dishes off the menu unavailable. One dish ordered was inedible replacement dish was as bad. Badly run restaurant. Two other tables also made complaints. Manager rather than overseeing restaurant is taking table orders! Menu is restricted and food quality really poor and it is not cheap. Shame as the hotel stay was good, although breakfast choices were limited unless you wanted a cooked breakfast. Staff can't see things e.g no bread left for toast, coffee cups need replenished. Think carefully before staying here
4 of us went for dinner and ordered starters and some Rioja. After 20 minutes nothing had arrived, we called the waitress, she told us they didn’t have the starters to share or the Rioja! She then came back and couldn’t even pronounce the names of the other wines she said were available? Merlot and Cabernet Sauvignon. Bearing in mind this restaurant is quite pricey, her knowledge of the wine and menu was shocking! Ribeye steak at nearly £30 was very fatty too such a disappointing evenings dining.
Stayed at the hotel and went here for dinner. Lovely location, overlooking the lake. Good decor. But sadly very badly managed restaurant with some lovely staff, but a few who need a LOT more training. Asking for the bill 3 times (it took an hour), it then comes out wrong, and the staff member can’t use the till that’s not ok at those prices. Not their fault, seemed like lack of training plus their section was far too busy and another section was quiet and staff hanging around bar doing very little. Restaurant (which is also the bar) was also extremely noisy and boisterous! Like walking into a Wetherspoons during the football. Food at dinner was WAY below average for the price basic and cheap ingredients, not well prepared, awful salad (better quality at Brewers Fayre pub nearby for half price! And 100x better service there). Poor drinks choice, very old fashioned. Food at lunch also really basic and below average. With such a good location, if the food and service improves this will be a lovely place to go!
Just returned to the willow centre at 10pm and it was closed, couldn't even get water, please make sure you stay in the main hotel. I've tried to get a drink from a vending machine and all they have is snacks. Lots of staff but apparently the tills are closed and the computer says no.