Buffalo Wild Wings - Beachwood

Just left this location unfed and unhappy. We we’re seated about 2 minutes after we came in and that was the only good part about this experience. When our waiter finally came to our table, we were greeted with “Can I get yall started with something to eat?” No “Hello my name is.” or “Can I get y’all something to drink?” Never had that happen before. After telling him what we wanted to drink (even though he still didn’t ask) and giving our food order, we waited at least 10 minutes for those to come back to the table. We waited almost 30 minutes after that for our food, which never came. Legend has it, the food is still never to be seen. I will never come back to this location. I should’ve taken the 25 minute drive to the location in Bainbridge where I know the service is good.

I typically try to avoid reviewing chain restaurants because there usually isn't anything to say. I'm posting this review in OUTRAGE, my boyfriend and I ate at this Buffalo Wild Wings on a Tuesday to take advantage of their Buy One Get One promotion for traditional wings, and we both feel as if we got absolutely CHEATED. In the reviewable category of things, our server was fantastic and friendly, the food was adequate, and the decor was the typical frat bro sports bar garbage you see at every location. My complaints came when we received our check, after researching multiple times over and confirming and reconfirming online we were sure we were going to receive a bill reflecting the BOGO nature of our meal, we were hit with a bill over $20 more than we were expecting to receive. After confirming with the waitress, she assured us our bill was correct and that the BOGO deal only applies to their online ordering app and dine-in is buy one get one 50% off. We paid and tipped, but needless to say, we felt cheated and that the marketing for this years long promotion was inadequate and totally deceptive. At this point, don't even bother eating in at BWW locations, order online, and pick up, you'll pay less money for more food, and you won't get ripped off like us. Learn our lesson so you don't have to endure its frustration yourself.

My son asked for a pineapple mojito and got a pineapple splash he's 5 lol. My waiter in believe his name is tyler was super awesome. Kid-friendliness: The waiter gave my son an awesome experience Service: Dine in Meal type: Dinner Price per person: $30–50

Beautiful atmosphere, good mood, good food, good selection of beer. Excellent service milvanna is a real credit for the institution and should an increase due to its smile alone.

I was in with 2 friends on 06/10/2022 visiting for a wedding and decided to go in for happy hour. The bar/lounge area was BUSY. There were 2 young ladies Milvonna and Asia) working the bar and the lounge. These 2 ladies DISPLAYED the most beautiful TEAMWORK spirit I've ever seen while working short staffed and with BIG SMILES. Oh yea the food/drinks were good, but the customer service was BETTER. Great job ladies!!!! Geri-Nicky-Tara