Feedback
Bidra med feedbackMy husband and I went to Bayonne location on 05/31/2022 around 7pm and let me tell you, the portion of meat the server gave us was so small that we literally counted about 10-12 small pieces of grilled chicken. For the price we paid, I would expect more than that. I was so disappointed that never again we will order from there. Let's not forget the cashier who was on duty around 7pm. She has the most nastiest attitude with her eyes rolling and sucking her teeth as if she had a piece of chicken stuck between her teeth. Slamming the item on the counter. Who does that? Whenever we go there, never once I saw her smile and pleasant with customers. She had one face for everything( the face of, i hate this effing job kinda face). You can't be in the front line and expect customers to come back with that kind of attitude. Workers need customer service training or get better workers. Huge disappointment! I will be taking my service elsewhere. I even took pictures of our meal beforehand.
The prices are great at this store. It has the best food to. I had a combination with rice, beans, vegetables, impossible meat, and more! It tastes fabulous. It?s like heaven in a plastic bowl. The service is also great! The people were kind. We had to wait a few extra minutes and because of that, they gave us a free brownie. Overall this is an amazing location.
Update: I returned yesterday and service was better. Also, I see they were in the process of training more employees. Workers should be changing gloves after cleaning. I saw 1 worker doing multiple jobs while fixing orders. Dipping the same gloves in cheese and lettuce that just came out of some bucket filled with God knows what is unacceptable. There were other workers there by the way. Preparing the food is another story. I will say I agree with someone else about online orders being priority. The same unsanitary worker was making a complete mess fixing those before getting to mine. Maybe I came at a bad time because I never had anything bad to say before tonight. I got a bowl and my daughter got a burrito. Look at how much care went into wrapping the burrito
Please stay away from this place. I came into the restaurant yesterday and I got a chicken bowl. The worker gave me a scoop of rice literally a scoop. I was so shock on the portion size so I asked for more and they charged me extra. I called to speak with the store manager at for the restaurant in Bayonne to get a better understanding but she was really nasty! GO TO CHIPOTLE INSTEAD! This place is not worth it
The service here is terrible! I ordered a burrito my son had tacos. The cashier today 10/07/2022 (I didn?t get her name) was terrible and had an attitude because she didn?t ring up my burrito only my sons tacos. I asked if she had my completed my order because I wanted to add chips and queso to it. She said to the gentlemen behind the counter ?I?m about to loose my ****? I asked her ?why because I asked for chips and queso and you didn?t ring up my burrito??? She rolled her eyes and continued slamming things on the counter. At that point I should?ve just walked out instead of paying for the complete order. My son was very uncomfortable. Not going here anymore!