Baskin-robbins - Bay Shore

Staff make the customer feel like family. They remember my order or recommend things that I may like according to my usual order.

Employee gave my husband a sundae with nuts when he said no nuts. Her answer was just take them off .My daughter has a tree nut allergy n to say that is totally unacceptable. When he came home with the sundaes, I couldn 't give it to my daughter and another one had hair. I was furious. I 'm going back tomorrow to return them since it 's late now. Unbelievable that In a society where so many people have allergies that this employee would disregard his wishes n have an attitude about it. I would have given no stars if I could have.

Excellent service. Person really knew how to makean ice cream sundae. Plus it was a 2 for 1 day. Went there with my brother and he was just in the mood for an ice cream. I was like ok and it turned out to be a really nice tat. No wait time either

Great atmosphere! Awesome, hot cocoa while I waited for my daughter to pick me up! Relaxed at a table it was warm cozy! Smells of sweets coffee!

I brought my daughters to this Baskin-Robbins usually we go to the Bohemia store which we should have done! This store actually charged me for sprinkles which are FREE everywhere else! I don't think I would have minded as much if it were .50C but $1.30 for sprinkles is outrageous! This is price gauging in a time we are all just trying to get by. When I went back in after noticing the $2.60 charge the cashier said that is the price for two toppings. Toppings really! He said sorry but the sign is clear $1.30 for toppings. When are sprinkles toppings!! He was rude and overcharged us and that is disgusting! I wouldn't go to this location ever again and I'm really surprised at Baskin-Robbins! Never should have strayed from Friendly's