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Bidra med feedbackOwner is very rude food disgusting feel sorry for staff the way they are treated by owner will never return
Upon arrival, we found our table to be dirty and had to clean it ourselves. The person in charge of the wimpy bar was seen shouting at a staff member, causing them to walk out. After waiting about 10 minutes, we placed our order with the usual pleasant waitress. Unfortunately, we waited for 40 minutes and had to reorder when the shouting man came over to take our order. Our order was incorrect, but we didn't feel like waiting another 40 minutes to get it fixed. When we brought up the mistake to the shouting man, he was rude and insisted we pay for the incorrect order. Overall, the elderly Italian man running the restaurant was very unpleasant and we will not be returning due to his behavior.
Me and becky visited Wimpy as were down in Basildon and I used to love a wimpy however it was disgusting and so so unorganised. We ended up walking out after seeing burgers heated up in a microwave. There was coffee bean residue on my saucer, we watched three staff members check the same takeaway bag, three tables were taken out and not one went to the correct table, our order was taken and then we were asked a further two times if we wanted to order and then was asked if everything was ok with our meal when we hadn’t even been fed. We bought our coffee and left and we will never return. No wonder there aren’t many Wimpys around anymore
While this Wimpy location may not be in the best area, the food and service are impeccable. The quality of the food is outstanding, the staff is lovely, the restaurant is very clean, and it offers good value for the money.
I visited this restaurant for a nostalgia trip and ordered an international grill. Unfortunately, the food was overcooked and the burger was dry and rubbery. The server even had to give me two eggs because he broke the first one. I couldn't eat the burger and had to leave it. The staff seemed unfriendly and when I mentioned the issue with the burger, the server was very rude. He offered me a free coffee, but I expressed that the problem was with the burger. In response, he rudely said he didn't want me to come back anyway. Overall, I was disappointed with the experience and won't be returning.