Mcalister's Deli - Bartlett

UPDATE!!! Gave McAlister's a long break! Went today for a strawberry and peach lemonade without ice. Easy? Not so! Cashier 2; young woman with green frames and very long pink hair took my ordered and repeated it back correctly. Before making my drink she scratched her face, and raked her hair several times! Afterwards, she had the audacity to pick up my cup with her unwashed hands by the rim and proceeded to fulfill my order. I quietly stopped her and asked if she could wash her hands or put on some gloves because she had raked her hair, face and clothes a bit too much. She replied OH SORRY and completed the order without correcting any of the problems I voiced. She also made the drink wrong! I gave it back and she made a correct drink very sloppily as she used the opposite hand that I hope was cleaner with a lot of difficulty. Had she washed her hands everything could have been easier on us both, my sanity and her unsanitary handling of food items would have been remedied. She should not work in food services with hair all over her clothes, constantly rubbing oil and hair from her face, clothes, and combing through it to move it out of the way with her hands. Very UNSANITARY. I'm done, I may sound picky or petty to some but personal hygiene should be at the highest level in the food service world! The cook....Awesome!!! Hands gloved, hair tied back and etc. I saw him touch something with his gloved hands and immediately removed the gloves for a new set prior to going back to prepping food!!! Whether in the kitchen or on the front desk, cleanliness should not be taken for granted. CLEAN IT UP BARTLETT LOCATION! Cashier 2 4:49 pm was rude. I got a lemonade with added peach snd strawberry and she didn't fill my cup. It's over an inch or more from full. Didn't say thank you. I stood 3 to 4 Minutes before she even turned around to acknowledge me prior to taking my order. Only 1 couple is inside dining and no one else was in line. Just rude!

The food was great very quick service and the host Khelsey was very kind ,polite , very respectful and because of that I will visit the restaurant again I tell people about this location and thanks again for the great service

When food was brought to table another customer had received the plate before us and took a bite out of the sandwich. They brought the same plate to our table. My child was about to pick up the sandwich and eat when we realized a bite had been taken. The manager assured that it wasn't a bite off the sandwich but it was. After food was brought back to our table manager came and apologized and gave us 2 coupons for free meals. We will never return to this location again.

We had a group of 12 today for a staff lunch. We had great service!! Thank you!! —Bartlett Hills Baptist Church Staff

Pretty disappointing. There were 3 people at the front counter playing on their phones. When I went up to get dessert, they were having a less than appropriate conversation one said I 'm a bad b+ I don 't smoke those another was saying they don 't smoke it bc it hurts their throat. (Sorry I missed what they don 't smoke). Now all this, I really wouldn 't have been bothered since it was slow. IF the store hadn 't been disgusting. Bathroom had (hopefully water) everywhere around the stalls. The cleaner stall had no toilet paper. All the pictures are from me walking. Not just taking pictures of a single straw wrapper. Except the roach in the lobby. So the lobby had trash and rodents all over the floors. The tables hadn 't been wiped. We were in there for over 30 mins and they never got wiped. Like I said, they were slow. One person ordered before us, one after and one pick up while we were there.