Jersey Mike's Subs - Bartlett

I wanted to send a shout out to manager Carlos Luna and his team at your Bartlett, IL location. This location is down the street from my office and I am there often enough that I suspect that they know my order when they see me coming. I had a complicated and large order to place yesterday and instead of doing it online, I decided to go in and place it in person. I had a print out of an Excel spreadsheet and Carlos sat down with me and his notepad to sort it out. I was impressed with this level of customer service as he was actively seeking to identify what my actual needs were. Through his questions, he discovered that the large order was for kids for a Friday night, after school tournament so that they would have dinner after a full day of school. He advised me of promotional pricing for a school order and provided me with his email address so that I could send my tax exempt form, as well. When I arrived to pick up my order after work, he had written all the names on thesandwiches and his staff immediately jumped up to carry the 40 odd sandwiches to my car in 12⁰ weather. I can't tell you how much I appreciated the effort he and his team took. I am always impressed by the professionalism, efficiency and kindness that his team brings to my general lunchtime interactions, but this was above and beyond at a time when I felt overwhelmed by this task. It is wonderful to know that a company that I know that I stand behind as one who preaches doing good in the world, actually puts it into practice, as well. Congratulations on having Carlos Luna and his team on board.

Fresh Sandwiches. I like the #16 Chicken Philly with Lettuce Tomato and Raw Onion added.

This place is great. Staff is so friendly and welcoming, and the food is always perfect. Jersey Mike’s is great but this location has something special.

Not bad, good squad making sandwiches and pretty good quality consistently ?

Best Jersey Mike's staff I've ever experienced. Kind workers who are hard working. The food is always worth it and the employees put a smile on your face,