El Pollo Loco - Barstow

The chicken was great like always . But the Salad came warm instead of cold . It was just romaine lettuce with one chip broken in pieces a thin warm slice of avocado and a tiny bit of salsa . the mashed potatoes and gravy were good . but they forgot the salsa and utensils I requested.

Perfect! Food was hot and arrived quickly. The chicken is always so yummy and everything is very fresh!

Stopped at this location on the way home from a trip. The service was excellent. The staff was super friendly and very helpful. Food was delicious. I had the crunchy tacos and they were great.

Forgot Tortillas and told us it was only a dollar so it doesn 't matter called back after finding that our gravy was literally brown water. The potatoes tasted like dirty water and the rice was crunchy(undercooked) Manager on the phone was very rude and uncaring. She told us it 's just sides so it doesn 't matter because the chicken is fine why would we buy an entire meal if only the chicken would be edible?

We just stopped here. Usually love the food. This time, the pico de gallo was completely fermented. I told the nice gentleman behind the counter that it was fermented and needed to be thrown away. He told the manager who looked at me and said they would make more. An apology would have been nice. An offer to remake my tostado salad that they?d already put it on would have been even better. But what is unforgivable is they continued to serve the rotten stuff to all the customers who came in after us.