Tim Hortons - Barrie

I think you have to change your afternoon staff because they don’t know how to interact with your customers and moreover, they need to know how to make coffee as well. Service: Take out Meal type: Other Price per person: CA$1–10 Food: 2 Service: 1 Atmosphere: 1

The management needs to have a reality check on their afternoon team members. I usually don’t go to this location because of their poor service, but when the other location (Duckworth) is out of stock for something, I have to come here. It’s been my 2 past experiences at this location during the afternoon shift which has left me frustrated. The management needs to see the behaviour of their “ afternoon supervisor KHUSHI “ and get a reality check of her capability of even being a supervisor. First time, I ordered the new flatbreads and her tone was damn rude at the order desk on drive thru. I let it go considering that she might not be having a good day. The second time, I ordered a cold brew which was messed up so I asked them to make me again, which is the policy of every tim Hortons store if order is wrong. She literally started yelling at me out of the order window and mentioned to me that I am the afternoon supervisor and don’t argue with me on how it’s made. I personally believe that the management needs to keep people who take the consideration of their position and act accordingly, not the ones who show the arrogance of them. Who cares if you are a supervisor, people are doing better than you and not bragging around. Didn’t want to mention, but I also work as an HR and what the heck are you showing off to me. I suggest the management to track down their her attitude or else if it happens again, I am for sure going to take them down on grounds of harassment!!! That’s not what a SUPERVISOR is supposed to do! Get your business deserving employees ! Thanks

I normally opt for the McDonald's right next door but I was craving a bacon farmers wrap so I stopped by. When I got home I realized they gave me a sausage farmers wrap, which I really dislike. The only reason I went in the first place was for the bacon farmers wrap

Just few minutes ago we took a jalapeno bagel and i asked them to toast with butter but it wasn’t cooked properly and there was a stale smell from that bagel . Service: Take out Meal type: Other Price per person: CA$1–10 Food: 1

Every time I go through this drive through my order is always messed up! I do not drink caffeine EVER! I ask for a decaffeinated tea and they always give me a tea with caffeine. I will NEVER go to Tim Hortons ever again! I don't know how these employees are trained but they should NOT push their DRUG on to the ones who don't want it!!!! Im furious with the lack of knowledge these employees have with the drug they are given out to the ones who don't want it. What a waste of money!!!!!!!