Costa Coffee - Barnet

Great customer.service, friendly ,helpful, polite. One girl In particular stood out for me, i think she was English and had a nose ring I don't know her name.. she was the best example of what customer service is all about . She was polite, vocal , a great worker and made me feel good to be there enjoying my coffee. And she was gorgeous lol. I would definitely go back because of this experience. Costa should use this person to train all the staff. I've been to alot of coffee shops and observed many staff in their work and this person is the the most impressive employee I've seen so far . Fact

Thank you so much for a lovely coffee break and recommendation of the festive treats and directions to the App for my festive treat and rewards

The wrost costa EVER!!!!!!!! one of the staff went crazy insulting me and my son because she wanted me to stop taking on the phone while my son was ordering and call me B… put her fingers up to us .. and not manager around to deal with this phyco!! Disgusting I complained soooo many times no one contacted me back !!! Pathetic very disappointed with costa head office

Go here most days for my coffee, there's a lovely young girl and guy who work there, not sure of their names. but I went today and the older lady with the black hair was very rude when she got my order wrong, and then made me a disgusting drink. won't be going here anymore :

I went in yesterday at 4.50pm (it closes at 5.30) and asked them to heat my panini and was told that due to them closing soon, everything was off.