Popeyes Louisiana Kitchen - Baltimore

Best chicken sandwich i have every eaten, the fires are the only thing i did not like

They gave us the wrong order, we ordered the Blackened Sandwiches and got the regular crispy sandwiches, which was hard and cold by the time we got it. Dont remember ordering from them online, get it in person, cause clearly they dont care.

I usually don't give low scores. the food was on the spot, but bad administration. icy machine was downstairs, no ice, so they tell me why they can't buy a bag ice cream and keep the soda machine on storage. another important problem in a chicken joint. no bargain? How? Why? I have been working in customer service management for over 15 years. they must solve the problems they arise. we saw a manager of art sitting and sweating with employees while we were not satisfied with the lack of important items that a restaurant needs to be successful. the soda was flat, not a seltzer. I think a better manager can turn the place around.

Chicken was cooked perfectly, service was prompt, but they filled the order incorrectly. It happens, but we heard several other customers with similar issues. Likely new staff. We'll come back again soon because the food is perfect when you crave fried chicken.

Today June 11th 2022 I went to this Popeyes and had to use the drive through to order my food instead of going inside because the inside was closed,however they were pretty good with getting people their food in a timely manner. The food was great as usual and the lemonade was extra tasty.