Starbucks - Ballwin

Ordered a cinnamon dolce latte and they gave me a completely wrong drink of a chai latte. Majority is also milk and tastes terrible.

Spend almost $40 here for breakfast, then ask for venti cup of water and got denied. Never happened in any Starbucks before. Her name is Lynn I guess. Very ruth and racist.

Terrible!! Employees refused to take cafe customers orders. Claimed to be to busy with drive through orders. Employees moving slowly and laughing and joking together while completely ignoring customers at the counter.

Went through the drive through this morning with my Fiancé, as it is her birthday and we wanted to use her birthday coupon. Unfortunately, the coupon never pulled up on her app, but the staff was willing to still give her the free drink and it was a very wholesome start to the morning. The staff at this location have always been super kind, and it is super appreciated!!

Love the team at this location. Nice. Polite and always smile. My drink always turns out perfect. Thank you!