Crust Gourmet Pizza Bar - BALGOWLAH

We have been ordering pizza from Crust for many years now and every time we try elsewhere we come back to Crust. Pizza’s are good. Crust is thin. Kids are happy. They have a wide variety and some healthy options. Only down side is they...now charge a $5 delivery fee as well as a credit card charge so a delivery starts to add up.

Whilst staying with friends we purchased takeaway pizzas from Crust and I have to say they were some of the best pizzas I have ever tasted. Great service, generous with the toppings and I enjoyed watching the pizzas being made as the kitchen is open...and in plain view, Highly recommended!

I used to frequent Crust Pizza regularly, but recently had a disappointing experience when we decided to order delivery. One of the two pizzas we ordered was missing when it arrived, despite the fact that we clearly ordered two. To make matters worse, the delivery driver parked three blocks away to deliver the pizza on foot, resulting in our food being barely warm and quite average. The driver later found our missing pizza in his vehicle and delivered it 10 minutes later, but it was also not hot. I don't think I can continue to support this establishment with such poor service. I would recommend trying other pizzerias in the area instead.

Throughout this ordeal, the staff were not forthcoming with updates and simply mentioned that they were very busy. It is unacceptable for a restaurant to take over 2.5 hours to fulfill an order and we were not pleased with the lack of communication and transparency. They should be more efficient with their time management, as it is not reasonable for a delivery to be made at 8:45 when it was ordered at 6:24.

The pizzas at this restaurant are consistently excellent. I have been a customer for a while now and always receive fast delivery of delicious pizzas. I especially love the vegetarian supremacy.