Kfc - Balch Springs

Haven't been here in awhile and I remember why. This location is terrible. They got half my order wrong and didn't give us the sauces and we were missing items. The sauce on the nuggets werre supposed to be nashville hot and we got honey Sriracha instead. Whoever makes the orders needs to be retrained. Drinks taste terrible and flat.. Employees are also rude..Wouldn't come back here. Save your money and time!

KFC is just ok nothing like it used to be. They need to bring back the hot wings, they were the best hands down no sauce ? needed. I have not eaten here in about 3 years and I had a taste for it so it served the purpose. Customer service was alright no complaints the young lady in the drive thru was nice ?

The service was terrible, but the food was good.The cashier Grise Rodriguez. was racist she took care of every Mexican that was in the store without complaining but then when it came to the white black people She was rude as hell. She didn't give us napkins or silverware, no plates. We told her we were there to dine in and she packed everything up in a bag and made us feel like she just wanted us to grab our food and get out She gave us the wrong kind of chicken. We ordered legs and thighs and she gave us white meat. And wings. We ordered mashed potatoes and gravy she gave us french fries we reported it to the manager and he had an issue with that as well and was very rude to us. He managed to replace the chicken but still had An attitude about it and it was ununcalled for.

Does this location have a direct number to the actual store. They had messed up my order and I tried to call them and no answer, I wasn 't able to go back due to me having to go into work the meal that I bought was dinner for my kids. And I 'm steady calling and nothing,that 's just really bad customer service. And I decided to go up to the store today and they told me there was nothing they could do since it was the day after and I was told you could of called us and we would of been able to help you even after I had explained to them what I did.

There was a large insect in my fry box. After I threw up, I trashed the rest of my meal. Phone is disconnected, but their customer service tells me they wouldn't have cared anyway.