Cold Stone Creamery - Bakersfield

I ordered a small chocolate veneration and my friend ordered a small banana caramel thing and oh my goodness, they are absolutely scurry. I'm happy to eat this ice cream. I am lactose intolerant, but I give cold stone a take. 10000/10 definitely recommend. the workers were so efficient. love it!

Pour customer service, great product. I brought it to a worker's attention, there was a pricediscretion on the door the app. a 2 dollar difference. I told her that it is not included in the tax, delivery fee or drinking money. she was rude and pretended she didn't care. I went the day before and ordered the same and the ice was 2 cheaper. I asked to talk to a manager or if I could make a few toppings make the difference, but the employee was still in the position to help.

The ice cream at Rosedale Cold Stone is delicious, but the customer service is lacking. The workers there don't seem to know how to treat their customers well. They always appear unhappy to serve anyone. One time, I found hair in my ice cream, and when I told the worker, she reacted angrily towards me, as if it was my fault for finding hair in my ice cream.

After celebrating a birthday dinner, we decided to visit this restaurant. We drove past Dewars and almost went to Rosemary's instead. Upon entering, we found the lobby to be messy with tables and chairs scattered and dirty. The outdoor tables were also unclean despite the nice weather. While walking to our table, I spotted a live roach on the floor and discreetly disposed of it without telling my party. Despite wanting everyone to have a good time, I couldn't shake the thought of the roaches. After finishing our ice cream, I decided to use the restroom where I encountered two more roaches. The sight of three roaches in broad daylight made me wonder how many more were lurking behind the counters and walls. Unfortunately, we won't be returning to this restaurant anytime soon, if ever.

The ice cream at this restaurant is great, however, they do not give you the option to choose between a cone or a cup no matter what size you order. The only choice is to purchase the cone as an additional item. It is easy to use app promotions in-store, and the staff are efficient and accommodating. Baskin Robbins is my top choice for ice cream, with Cold Stone Creamery coming in as my second favorite.