Bilder
BidraInga bilder att visa
Boka nu
Feedback
Bidra med feedbackThe place has the worst service. the place just looks so unhygienic. the waiters even ignore you with your hand in the face. customers are those who go to the cash register just to get their change. we asked for water and they only brought 1 glass for the whole group! eating is too expensive and there is a service fee. fish here seems and tastes sketched. no wonder it has a bad evaluation from all the Teriyaki boys I was in. no one seems interested. they should just make up something better in his place and close him.
The order took longer than what the waiter told us. They kept forgetting our orders even though we always remind them everytime they go near our table. The food is also different from the one that can be seen on the menu which is very dissapointing. I hope the restaurant looks at the reviews for them to improve more and there mistakes and hopefully get better reviews in the future. In conclusion, worst customer service ever.
Live! Still waiting, we were told to wait 15mins. Its been more 30mins and the food is still not served. Will never eat here again. So disappointing.
Used to definitely give this place 4-5 stars. Now I'm giving it a 2. I got extremely disappointed the last time I came here. To be fair, the place was clean and the servers served with a smile and promptness. I commend them for that. With that said, we ordered the set meal which includes teriyaki chicken, tempura, rice and an additional california maki. They told us about the 15 minute wait which was no problem for us. When the food was served, the rice and teriyaki chicken were cold to warm. It was NOT HOT or at least warm enough to be appetizing. (A 1 minute microwave of food was hotter than the food served). We asked them to re-heat both the rice and chicken and waited for about 7 minutes for this to happen. The chicken came in hot and now pretty dry but the rice did NOT improve at all. It was still cold to warm when served. We asked them to reheat it again- while the rest of the food was starting to get cold. When they gave it to us, it was still COLD TO WARM with not even the slightest improvement in the rice again. The rice reheats totalled to FOUR TIMES until it came out hot. By that time after another 20 minutes or so, I lost ALL my appetite and the rest of the food- tempura and chicken were COLD. It was really frustrating, disheartening and downright underwhelming. I really don't understand how and why they serve lukewarm food with the prices the restaurant gives. I cannot comprehend why it took sooooo long to get the rice warmed up (4x) and we had to wait for a good 20 minutes (on top of the 15mknute waiting time) for the rice to be served hot. Don't they have a microwave or a better heating facility in their kitchen? Dont they check if the food they serve is hot enough for their customers to enjoy? It's supposed ti be a Japanese restaurant where every single detail is given much efficiency and excellence. Because of these factors, I'm not coming back anytime soon. Not worth my time and money. P.S. when we got there, the place was NOT full. There were only 5 tables they were serving then so they have to excuse to serve COLD food.
It was 12:25 when i arrived and placed an order, i was told that serving time would be in 15 mins so i patiently waited until my sushi platter and green tea milk shake was served. I already finished eating everything but the main course has yet to arrive and its like 1:20pm already. Until one of their staff approched me asking how was the food sir and i was like what?!!! I 'm waiting for my order for an hour now , so i just told the staff for the bill. He apologise but still i told him just to get the bill, yet he came back with my order. I don 't want to cause a scene so i still accepted it though i know that i cannot feel my hunger anymore, i was not able to finish the food. I 'm so disappointed with their service that 's why i promised my self not to dine here ever again and by the way i 've waited for my change for 20 mins so....