Subway - Aurora

This place uses to be good, now they show open contempt for their customers. if they don't thank them that I am allergic, that is pointless, as they are still the thing they are asked to remove as it will kill them on their sandwich. they go to another subway, this is filthy.

This is the worst subway. They always mess up online orders. I went in once with an order for 4 footloose and was told, that 's what mobile order is for! Today, went in at 10, and they had nothing done. No sliced mozzarella ready, no tea, only 1 type of cookie. Super slackers. They threw my sandwich together so sloppy, I came home and turned it into a sandwich. They also did not adjust the temp on the toaster for ny rotisserie chicken and it was still cold.Anyways, moral of the story, only go in here if you have low expectations.

Very racist staff the lady there was very rude and disrespectful I was very upset hope she gets fired soon because that was unnecessary.

Great serviceFriendly. And with a smile on there face

This was the second Subway I visited today. The first one on Parker and Yale was locked with a hand written note on the door that said only 25 min break no start or end time. When I initially went to the door, there was a staff member in the lobby who did not even acknowledge me. It would be one thing if they would 've told me they were temporarily closed, despite it being in the middle of the day during open hours, but no, I was simply ignored. So, rather than wasting my time waiting or spending my money there, I decided to come to this location. Despite my irritation from the experience at the first location, I was pleasant to the person working at this location, paying careful attention to please, and thank you. I was not greeted. I had to repeat myself multiple times during the order process. The staff member was visibly annoyed that I was ordering two sandwiches and not just one. The staff member acted like I was taking money from her pocket when I asked for extra tomatoes on one sandwich. After I paid for my order, I thanked her. I received no response, no you 're welcome, no please come again.... nothing. I hate to say it, but over the last few years, I 've noticed a serious lack of customer service at most Subway locations. Sad, I worked at Subway as a teenager, and it had been a favorite of mine. I won 't be going any longer. I think staff should remember, if you don 't have customers, you don 't have a job. Photo from 1st location