Smoothie King - Atlanta

It literally took 30 mins to receive my order today. Employees were reading recipes on their phone. Only one employee was wearing gloves. Phones are not clean and using those same hands to prepare my smoothie was alarming.

I wanted to use a coupon for my order and was still charged full price. When I asked about the coupon she told me it was my responsibility to select it, even though I asked to use it. I was under the impression that the scan was the coupon. She was in a terrible mood and it really came off rude.

1/9/24 9am: Cashier was very rude. Did not greet me. Stated they did not have

Worst customer Service I have ever had in my life, the manager on duty who refused to give her real name. But went by Jay, refused to honor the $2 off same day coupon for completing a Survey. These guys are Rude, Crooks, Liars!!

This is my first time here, it's smaller which is not an issue at all. Customer service is non existent. There was no greeting, no communication. It was not busy at least from what I could see. There were only 2 customers inside , and this location does not have a drive through so I'm confused why a simple hello or one second could not be said. If you don't take care of your customers I doubt you are taking care of what we are consuming. Needs better hospitality.