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Bidra med feedbackCame here with some girlfriends for the night and had the best experience. We definitely plan on going back. Amazing.
What disappointing service. We had made a reservation for 5 PM on Sunday and were one of 4 tables in the entire restaurant. The hostess awkwardly took our orders as she said the staff was busy getting ready for a concert. We saw 7-8 waiters and they did not seem busy at all. 15 minutes later I had to go to the bar and reorder my glass of wine and mom's sweet tea. We then asked a waitress who came over to double check that our food was actually placed. She never came back. 15 minutes later they come back to tell us the one thing we ordered was out of stock. We reiterated we had been there for 30 minutes and at this point were in a time crunch and needed something to be quick and asked for suggestions and to bring whatever was ready out. 5:40 still no sign of a waiter or waitress checking on us, no one offered to get us more drinks and no sign of food. I finally found the manager who was 0 help and I asked her to please go check on our food. She stood there and did not help at all. Finally one nice guy went and found our food but by this point we had to leave as we had tickets to the Fox. I've never walked out and not paid for food but the service was that atrocious and there was absolutely no crowd or reason it should have been. No apologies either.
The best restaurant experience in years! we never found out who our server was, 2 youngs stopped and imagined, but were never available. we had to ask other people for help, ie sweeteners for icy, twice each time. I had to ask twice for an icy filling, then he brought me half a glass. the eating was marginal, the fries were cold, fried cornish henne was much overcooked and missing meat. I never checked the status. had to wait 10 minutes to check and until it gets blown in. the first time I left a $1. tipp. worst one of the waiters ran after us and cried the room that he did his best, only saw him once at the end of the meal to delete. if that sounds like a rant, it can be, but I rarely complain on the line or on web pages. the worst thing is that several employees were standing on their hands all the time. if I have problems, I tend to talk to manager privately. I know everyone had bad days. I won't be back.
I like the place and the diversity of the artists who play here. but I'll never dinate here again. the service was very slow and the food was not all that it was especially great for the prices. also the menu needs more variety. I recommend the weeping and the concerts. Watch the eating here. our waiting staff were very friendly, but the kitchen cannot be maintained with guests in the restaurant and guests at concerts.
The service was extra slow, they were out of Cornish Hen at 8 pm which took the server 10 min to tell us. By the end 6 out of 8 ppl had a burger!! One of those was an impossible burger that came out 20 min after everyone else’s late food so she just took it home to go. This was my dad’s 73 bday celebration of which only he was happy and that was because his children came to celebrate his life. He said if he knew we were taking him for burgers we could have went to Burger King for the price of one ticket because I spent $35 for one glass of wine, cold fries and Luke warm medium burger that I requested to be Medium-Well.