Pretzel Maker - Ashtabula

It's a great place to fix that hungry snack size craving.

Worst place ever! We got here and no pretzels were made and we stood there for 5 minutes waiting on her to come to the front and we asked how long it would take for more to be made and she said about 10-15 minutes so we come back in 15 minutes and she’s on a break… every time I come to get pretzels, there closed, no pretzels, or the girl is on break. Her job is not that hard to take so many breaks, it’s ridiculous.

Time got pushed back driver didn't follow drop instructions

There hours aren't accurate, phone is always busy, grub hub order from there it's always getting canceled. Smh! The only place to eat in the ashtabula mall and can't even count on their service.

Went there to get my 5 year old a cookie. The last waited on the people in front of us and walked away to play with dough. She did not was her hands. She had a sings up but I had already walked away and went to a few stores. About 30 minutes later the same sign was still up and she refuse to let me buy a cookie. Then when my husyaskes if we could buy a cookie she started screaming and saying we could never do her job and stand there for 9.5 hours a day. Over one cookie. Seriously!! This place needs to get new people in there. How do you want on one person in line but not the rest. She even threatened to hit my husband.