Burger King - Arlington

Typical foreign owned business. They do not use the app so loyal bk members cannot get discounts.went months ago they pretended it was an issue and would be fixed. Still not on there. I accidentally ordered to a different location they wouldn't honor the online discount. Will never eat here. They can go bankrupt. Choose American owned businesses if your going to eat. Meal type: Dinner Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1

8/29/23 ordered food on my Burger King App and went to pick it up. Store closes at 12am and I arrived at 10:30pm and store was closed. I still got charged for my food but got no service or food. Service: Take out Service: 1

On 8/26/23, between the hours of 12:30p-1:30p (after not eating at any BK in over 20 years), my child wanted to stop and try a whopper and so I decided to try the Spicy BK Royal Crispy Chicken combo. We drove off and I took a bit and immediately had to spit it out, it was disgusting. So, I went back through the drive through and asked for my money back. She stated, “she could not give me my money back, she would have to call the manager.” So, I believe his name was Jorge (he was an old Asian man) comes walking up with an attitude and was rude as HELL. He started screaming, “WHAT IS WRONG WITH IT! I told him it was disgusting as hell and I want my money back. So, he took the burger and just threw it and then he opened the register and grab $6 and slammed the register and walked off cursing. So, I told him if he does not like his job then he needs to go find another one because his customer service skills SUCKS. According BK’s Facebook and google reviews this man is very well known as being rude as hell and known to threaten people. Is this the type of person you all want representing your company? I would appreciate some type of resolution because that Asian’s management style and attitude is unacceptable! Food: 1 Service: 1

Placed an app order at 9:15pm and totally received the wrong order. They had nobody in the drive tru or in the restaurant, but still failed to get my simple order right. After realizing they messed up the order, they refuse to answer the phone. My son drove back to get our order, and the place was closed at 10pm even though the app says they are open to midnight. I complain to a bot on their app and it said that they will get back to me in 24-48 hours..........and the company doesn't understand why they can't compete with more competent fast food establishments. Burger King is TRASH!!!!!!!! Food: 1 Service: 1 Atmosphere: 1

We ordered three Whopper Meals with large fries and three large drinks. Of course they forgot my fries again and when I tried to call to let them know the phone number doesn’t work. The burgers tasted excellent but I was really looking forward to the fries Parking: It had handicapped which Meal type: Dinner Price per person: $10–20 Food: 5 Service: 3 Atmosphere: 4 Recommended dishes: It's Was Supposed to Be a Toasted Whopper Parking space: Not sure Parking options: Free parking lot