Bob And Berts Newtownards

Expensive for what you get coffee left an aftertaste. We were not sure whether the varnish on the tables was meant to be 'stressed ' we found it a bit sticky and wondered if it harboured germs! Toilets had no paper or soap : C Staff very busy, some left us feeling we were imposing on them: while one girl was friendly and helpful unfortunately a male employee was quite curt and not helpful. Do not feel encouraged to return or recommend to others. Overall we were quite disappointed.

I was very disappointed with this restaurant. I had to wait for a table to be cleaned before I could sit down and enjoy my coffee. I also saw an elderly man sit down at a table that was still dirty. The staff simply left the dirty dishes and told him where to find his cutlery. The service was slow and lacking, and the furniture was in bad shape. The coffee was not good either. Overall, there wasn't much to recommend about this place.

Visited on a quick call for a coffee and tea take away . Give my order and the girl said be few minutes. Proceeded to sit down and wait and wait and wait while the girl who took my order refilled something . I waited 10 mins and then went back up to till while she was serving someone else who since came in . I said my order she said u order here to which I replied i did 10 mins ago !!! I then sat down again and watched her mouth the a fella who was working who then took a great stare at me !! Totally shocking customer service needless to say I won’t be back !!! Avoid if ur in a hurry

Young lady shouts across counter. Kitchen will be 30 minutes. I would just like coffee and drinks for the kids. Shrug. Another customer pushes in and get served. I’m invisible. So patience. After being invisible for 5 minutes. Decide to leave. Really bad service. Can’t comment on food.

I was having lunch with my husband today, and we decided to eat here. How we are regretting that dodgy decision! . I ordered poached eggs on toast with bacon. I asked for.soft eggs, as I really don't enjoy eggs cooked any way other than really soft. I was assured theyde be soft. My husband ordered burger and chips. Our lunch arrived. If I had dropped the eggs onto the floor, they would have bounced back up. So I returned them. They came back around 10 minutes later. They were slightly softer than before, so I settled for them. The rest of the food had obviously been reheated in a microwave including the toast. It was all dried up and chewy. The toast was more like crispy bread, than toast. I had asked for 2 slices of black pudding at the beginning. It had also been reheated, and was dried up and crisped. The cost of the 2 bits of black pudding was £4 . I thought that was a bit steep. As for husbands burger and chips. He had 2 two ounce burgers topped with a cheese slice, and a handful of overcooked fries. This lunch experience almost spoiled our lovely day out. On the plus side, the staff were nice. Pleasant and friendly. Just think they definitely need to retrain or change their kitchen staff!