Ville d'Hiver - Arcachon

My husband and I visited the restaurant one evening in June and unfortunately left very disappointed. For us, however amazing the food is, and that night some of the dishes were very good, the service ruined our enjoyment. Our table was pointed out to us by young waiter, normally not a problem accept to get to the banquet seating we had to remove the table and annoy our neighbours and I would have expected a little more assistance from the staff. We unfortunately needed to constantly remind them of what we needed next, water, wine etc and one of the waiters was not comfortable taking requests from women, he was very rude and patronising and he probably should not be front of house. If I thought the service would be better, I would return. The restaurant rooms create a nice atmosphere, there are some good wines on the menu and some of the dishes offered really exciting flavours. but I think maybe this restaurant has had its day and had too much of a good thing without being grateful enough.

Great service and delicious food with el fresco dining , for a very reasonable cost. very much reccommeneded

Two years I didn't come back to that restaurant. always as pleasant. perfect for high heats seen...More

In a very nice setting nothing to say about this point is an amazing restaurant where you don't know the good cuisine but especially not the fish covers. in a seaside town as an archachon it is still regrettable. I explained to myself after an entry (Lardé coffee) more than passable (idem for my husband with his pig ears ) I order a crumble of lean but I don't see the waitress make the change of cutlery I'm surprised (from fish to cambembert I would have liked to avoid...) and I finally ask him for the said cutlery form which was not my surprise before his answer - of we wanted to finish with a dessert (I like to give full advice on trip advisor as well as on my instagram account) impossible the card never arrived (we waited for more than 20 minutes - I will not speak to you about the slowness of the service so for 3 tables I remind him) , the staff was having lunch my husband disturbed them. shameful - unacceptable especially given the quality of the kitchen.

The different dishes were really very good, cooking wanted, in a correct atmosphere, can be unheard of but given the affluence, we can understand. desserts are definitely home.