189 Prime - Andover

This restaurant is always a hidden gem. Food is very good. Outside fire pit is great for an after dinner drink. Great for date night.

I don't usually think much of restaurants located in a suburban chain hotel. 189 Prime is a great find and I expect we will return. We ate there late on a Friday night after checking into the hotel for a weekend wedding. The restaurant was quiet as I would expect around 9PM. The wait staff was very attentive. I had a hankering for a burger that evening but they aren't on the menu but when I mentioned I really wanted our waitress said it would be no problem. My husband had the rib eye from the menu. I added the Cheddar Bacon Tater Tots to my burger additional charge but they were worth it! We both enjoyed our meals.

The restaurant was very noisy to begin with. We could hear the conversation at tables on the other side of the room. Staff was pleasant enough, but definitely short handed for a Saturday night. The apps were excellent, chowder and zucchini. We both ordered steak, filet and flat steaks, both med/rare. They were serviced over done, dry and very little pink. We returned the steaks and when brought back they had ran out of the flat and brought filets, and the wrong sides. We said enough, returned the meals. The manager did come over apologized and said they had a wedding going on and that had everyone stressed. She did comp the whole meal which included our wine. We will not be going back.

Very quiet evening with friends. Felt a bit under dressed with jeans and a polo since it's next to the ballroom of the hotel so everyone is dressed up quite nice.

Yes this restaurant is in a hotel. Yes it is a bit out of the way. We had an early seating for valentines day. Menu was extensive, wine list was decent, prices were good and the service was impeccable. There was a group checking in for a hockey tournament but they closed the doors and kept the noise out. Very pleased. I would recommend.