Alfreton Hall Tea Room's - Amber Valley

My wedding reception was dire. I paid thousands to be spoken to awfully. Please if you book this place, just book the building, do not use anything they supply. It was all terrible and has been nothing but stress. Joshua Holmes is not a manager he is simply a salesman and does not take complaints seriously or do what he said he is going to do. I just can't even, anymore, it's exhausting. Utterly disappointed Demi Florence.

A very disappointing Christmas afternoon tea. We were shocked as to how standards have slipped since our last visit. Upon arrival we weren’t shown to our table but the greeter merely pointed to our table from the other side of the room and said “that’s your table over there!” The room was freezing cold so we kept our coats on throughout the stay. One of the other guests commented that her hands were so cold her fingers were numb. When the soup arrived it was cold. There was no bread roll or butter which we had to ask for. When the bread rolls were brought out instead of us being offered one, the server picked them up in his bare hand, leaned across each of us to put them on our plates. We were quite shocked at this especially with the Covid situation. The butter eventually turned up after we had finished our soup! When we complained about the service we were given the excuse that our server was ‘new.’ We would have expected even new staff to have basic hospitality training. An overall very disappointing experience. Staff need good hospitality training and to learn good manners. We shall never return! Please do not waste your money by going to Alfreton Hall, choose another venue!

We had our wedding at Alfreton Hall in September 2020. We had booked our date over a year in advance, before the pandemic. Despite the challenges, Josh and Alex were incredibly supportive and accommodating. When our church canceled our ceremony, they helped us arrange a civil ceremony at the venue. The day was perfect with amazing food, excellent communication, and everything going according to plan (after a few adjustments due to COVID). We hope to return for a larger reception party next year to celebrate with more guests. Thank you for making our wedding day so unforgettable!

I received a wowcher voucher as a Hanukkah gift and decided to bring along a corporate guest to try out the sandwiches and pastries at this restaurant. I was pleasantly surprised by the quality of the food. I ordered the egg sandwich, while my guest chose a grated cheese sandwich without butter. We both enjoyed a delicious scone with red jam (without butter) and washed it all down with a lovely cup of tea with boiled water (milk and sugar optional). I can't wait to use my next voucher at this restaurant.

The building was very nice, but the event itself was poorly organized. There was no seating plan, so it was chaotic and seemed disorganized. We probably won't attend again next year, as there are better events to choose from.