Popeyes Louisiana Kitchen - Alton

Unfortunately, tonight's visit here to pick up a meal and go home was a bad experience.I don't mind waiting for a decent meal yet, but I didn't receive a decent one.

The employees were very nice. Specifically a black girl with pink braids, she was so awesome! The cook was nice as well, the food was okay. We got 12 piece chicken strips, definitely got more than we ordered, but they reminded me of fried catfish. But, the ice was out and the bathrooms were also kinda gross, but the service ?

Went there for dinner at 6:30pm on a Wednesday. Worst restaurant EVER this time.Had to park and wait, that is happening every time I go this year no matter when. Had to repeat my order 3 times at the speaker twice at the window and they still got it all wrong. After 39 minutes waiting was told they lost my order asked again TWICE to repeat it. Wanted to just get a refund leave, but couldn’t because they had lost my order. Staff became offended when I said they had got the order wrong. After all that you would think I got fresh, hot food: not even close.This place has gotten worse worse. Cold, inconsistent food. Sometimes the sides containers are only 3/4 of normal. Cold food, long waits with only 2 or 3 customers, and the inside is getting grosser.I have had my last food from this Popeye’s. Wish I could give it a negative 5 stars.

Excellent service the beautiful mgr lady knew that the special was over and kindly gave me the sheet of coupons to save me who does that; someone who cares about values their customers food was ? best Popeyes experience ever 5 is underrated give them a try see!!!Vegetarian options: Red beans rice biscuitsWheelchair accessibility: They have a ramp.

People who live here know better. But just to save some out of towners... Do not eat here, literally ever. The worst service, the most disgusting kitchen, waits that are 10x what they should be, and your order will still be wrong.Do yourself a favor and go to Heaterz, or even KFC.