Mcdonald's - Allentown

The customer service at this restaurant is terrible and the manager is extremely unprofessional. I will never return to this location. The floors are also dirty, reflecting the poor management. Overall, it was a very disappointing experience.

I arrived at the restaurant and was informed that they were only accepting DoorDash orders until 6am. This was surprising because their website, as well as every other McDonald's in the area, states that they open at 5am. I was disappointed as I was just looking to order a Coke and a sausage biscuit, nothing too complicated.

I'm not sure why this McDonald's has received negative reviews, but I recently placed a large order and received everything exactly as I ordered it. The customer service was fantastic - the staff were very polite. I have no complaints.

Food is usually fine, though their hours are inaccurate. It clearly says their dining room is open until 1am, yet i get there to find the doors locked at 10pm. Maybe update the signage on your front door. That would help.

Upon my arrival to the drive thru placing my order while using my reward points, the order person said she would not honor my rewards because it can only use one car at a time then she called the manager who was very very rude telling us they would not honor both rewards even though we have given them our codes to be redeemed for our orders to be used which the manager was very very arrogant and rude. When the manager became rude to me, I got off the drive thru then parked my car and went straight to the manager expressed ourselves to him then he apologize and started telling the situation that he has been encountered since this afternoon.