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Bidra med feedbackWe love the attention of the staff and the delicious food especially the seafood and lobster risottos and the osso bucco. the fire on a cool evening was a nice note.
Sad, although we had a good culinary experience in the past few years, our party was disappointed by seven overall, especially because of a series of problems: (1) we were not explained why we were not sitting up, as we had expressly requested. we had guests who had thought to climb the stairs, as well as hearing talks, which is why I asked for above. (2) When my man asked and asked why we were not up when he arrived, he was ignored what was rude. in this night there was an unoccupied table that was available at the top during the whole time we fed. (3) as expected, the noise level below was generally too high for our party. my man heard problems, and he wasn't comfortable. (4) my man had problems with his order that were ignored by our waiter. only after several complaining about the court did not fulfill his expectations another waiter address fulfilled the problem and removed the object from our bill. (5) one of our friends lost personal belongings when leaving the restaurant. the next day she had to return to the restaurant and go through the dirty bed linen to find her lost objects. Although we have been eating here since geranios first opened, we will not come back. very sad.
Fabulous food, fabulous restaurant! Owner/chef actually waited on us and was incredibly attentive and gracious! Highly recommend this restaurant!
Overall a wonderful experience especially for my first restaurant week. However, it seemed they wete under staffed. Our waiter only came to our table three times. We luckily received excellent service from other waiters. Would highly recommend for a date night. We will be back.
I have been coming to this restaurant on a regular basis. this is the first time we were seated upstairs. we are seniors and it is a steep flight. we saw another couple with a boot and cane being seated upstairs also. one of my party got up to go to the rest room and missed the step. the light is not bright and the floors are old dark wood. no staff person came over to see how she was and was not interested in her well being. there was absolutely no concern and was not happy to bring her some ice to put on her knee. unfortunately it dampens one's desire to go to such an establishment. I can no longer recommend this restaurant to my friends nor will I go there.