Lows - Aberdeenshire

Low 's Westhill has gone downhill in the last few months. The chips, which you 'd hope a chipper could get right, are terrible tiny, greasy, poorly (barely) cooked, loads of 'slivers ' from using small potatoes. Their cost cutting is really obvious now everybody knows costs are up, but the quality of the food has dropped too far. The shop looks tired. Where once someone used to come out to the customer side of the counter to do the customer service thing, now somebody shouts from the back of the counter to see if you 've an order in before sullenly coming round to get an order, finishing the interaction with a grunted 'order 73 ' and going away without even a simple thank you. The overwhelming impression is that customers are just annoyances.

The restaurant needs to properly train their staff on how to cook fries that are not dry and taste like old sticks. Additionally, the portion sizes of the fries are very poor. The prices are too high, which shows greed and is driving customers away. The restaurant should take note of the many negative reviews and address their issues. They need to hire staff with the right skills and attitude. Overall, I would not recommend this place unless you don't mind wasting your money.

Ordered two standard haddock suppers from Low’s Westhill and we were horrified when we saw the portion size. How can they justify such hefty prices and serve tiny portions? Sadly, standards have slipped so much over the last year, we will take our business elsewhere in future. Not the best advert for attracting custom, time to stop the greed!

Fish is always good. Very few chippers do good chips but the chips here are the best I've had in a long long time.

I ordered a steak pie meal and a corn chicken nugget meal, but was given the steak pie meal instead. However, I received chicken dippers that were so greasy and disgusting that I couldn't eat them. They made me sick afterwards. My friend who had the pie said it was the worst they've ever had - dry and extremely flaky. It was a waste of £13, especially for the chicken. I could have gone to Aldi and made them myself. I wish I had gotten a refund.