Papa Johns Pizza - Youngstown

There is no dining in. It's takeout only, and there is nowhere to sit while you wait. Customer service was awesome, though

Worst customer service I have ever received in my entire 43yrs of life!! I ordered delivery and at no fault of my own it was processed as a pick up. I'm guessing I was outside the delivery zone but the app never told me that. After an hour and 1/2, I called to see if everything was OK. They told me I pressed pick up, I didn't i am not an idiot, I didn't have my car. I asked them to cancel it and please just refund the money. They asked if I wanted to pick it up still. I said no it's been there for over 1 1/2 hour now and my car is in the shop. So I figured it would be refunded. I called back a few times and talked to multiple people even called corporate customer service, which i have never done before. The district managers solution was to give me 25% off my next order!!!! My next order??? I won't ever be back to another papa johns if this doesn't get resolved!! This should not be this hard to comprehend. I am a customer. I did not receive your product. Please refund my money or at the very least give a credit. This happened on May 3rd, it is now May15th!!!

These guys seriously had the best pizza!! And I've been totally hooked on their stuffed crust?if u hadst tried it, jump on it:

Pizza was delicious! Some of the pizza was doughy though.

Do not Order from this location. They completely burned up all my food told me they do not do refunds I had pictures of the food and videos also was willing to return food ,. They still refused to Come up With a Solution to burned up food missing items!!!! Manager was ignorant and would pick up the phone and act like someone different still no resolution. Save your time go to another store Location. Chicken was burned and they still continued to put sauce on the wings and deliver the order. Very disturbing.