Dunkin' - Wisconsin Rapids

Service was horrible, staff was rude and sloppy, place was dirty.

Their coffee ain't the best. But their food is absolutely amazing!!

So we came to the Wisconsin Rapids Dunkin Donuts. Went through the drive throughout. No one answered the drive through. We drove to the window. The person at the window had NO IDEA what to do. She stated I cannot put it in. She asked us to drive back through and wait in line again. We said no please just put in the order. She asked us to pull into the front and she will bring it out. No one ever came out. Waited and waited, no one. Went in and no one was working on the order. The easy solution was for someone to answer the order speaker. It truly amazes me that people cannot problem solve.

Served my kids week old expired Milk. Dirty. Didn’t listen, the 5 times I said both to the order taker and cook, no cheese; I was extremely clear, gave me a dirty look, rude, put cheese on anyway. Ignored me when I complained. Won’t be back.

I usually go to Starbucks but since I work at McDonald’s across the street I decided to go. The service was great, they knowledge me right away. There was only 2 girls working, the newer girl was taking my order and she didn’t know how to make all of the food. She gave me the options of what she did know how to make. I choose from her list and she did great. As someone who works in the food service industry, I give her credit and respect her honesty and how respectful she was. I ordered the new Strawberry Rockstar Energy Punch. It was okay but way too sweet for my liking. For being cheaper than Starbucks. I will definitely be going there again.