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Bidra med feedbackI ordered 2 whoppers for $9.00 at this restaurant. Total with tax came up to $10.08. I first paid with a gift card with $2.60 left on the card. I then used a brand new $25.00 gift card to pay the remaining $7.48. I swiped the new gift card on the credit card terminal and it said I had a remaining balance of $17.52. Order paid for or so I thought. However, the employee (manager) said I still owed $7.48. I told her that the terminal said the new gift card had a remaining balance of $17.52 but she ignored my observation and told me to swipe again. I swiped the card again and now the terminal said the remaining balance was now $10.04 (17.52-$7.48). I told the manager I had been double charged and even showed her the gift card balance off my phone but said it is impossible to be double charged. She also called me a liar and said that I didn't have a card with a full $25 on it. I was charged $17.56 for 2 whoppers when I should have been charged $10.04. Never again will I go to this Burger King. The manager was rude, called me an outright liar and said it's IMPOSSIBLE to be double charged when using a gift card. She ignored my concerns and did absolutely nothing to rectify the situation.
We love the whopper, the chicken and fish burgers. When we are looking for a burger treat, we usually end up at Burger King, even though we may have intended to go somewhere else. Love their fries and now am looking to get a shake, haven’t had one in a while.
I have always loved the whopper. When a choice is called I always opt for Burger King. The last time we had the double whopper super sized. A real joy.
Sure its burger king.. it fills you when you make bad decisions. I never understood why they even let you review fast food chains. SMH
A very pleasant experience, fast service and my burger was very nicely prepared and hot.