Charlotte's Ice Cream - Willoughby

Cute ice cream shop close to the lakeshore. We arrived near sunset on a Sunday after spending some time at the lakeshore. There is plenty of parking and, fortunately, there wasn't a line when we arrived. We checked out the menu, which includes soft serve and scoop ice cream, and made our selections. I chose a two scoop chocolate brownie ice cream cone. It came on a cake cone, though I saw other customers had waffle cones. I wasn't asked which I preferred, but I did enjoy the rich chocolate with bites of brownie throughout! My partner choose a soft serve peanut butter parfait, and our friend choose a soft serve buckeye parfait. Both were happy with their selections. Take a seat at one of the many tables, and enjoy a frosty treat with big band-style music in the background.

Not all bad. Visited and they were understaffed, out of soft serve and I felt bad for them. Maybe someone called off and it's not their fault. Good Icecream but long wait and didn't have what we wanted due to soft serve.

Super cute little shop with very tasty ice cream options. Went for a date but would be perfect for any occasion. Very friendly staff! Very affordable

Another good small place to get ice cream. Charlotte's is always a busy place. It has long been a local favorite in Willoughby. Gets a lot of little league teams here. They have all the typical favorite treats. Good variety of ice cream. It has lots of flavors. There's both soft serve and scoop. Banana splits are also popular. They even have Dole Whip. It can be regular or swirled with vanilla ice cream. You can even get it in a float with pineapple juice like at Disney World. It's about $3 for a medium cup. Prices are kind of high for how much you can get. It also is very popular with the local youth sports leagues in the area. It even has a window just for teams to order at. This can get very crowded with loud bad kids.

Great little place for once cream. Nice seating areas outside that were clean. The ice cream was very good overall. This place is five stars but the woman taking orders was so rude it negatively impacts the experience. Good prices .