Rita's Italian Ice - Willingboro

The employees were great but the manager was an ill-tempered and extremely rude man. My little brother had won 6 vouchers for a free regular water ice in a raffle at a nearby church. We spent 4 of them no problem. Then today we tried to spend the last 2, and the manager tells us we can only spend them 1 at a time (this is not stated anywhere on the voucher and we were also never told this when spending the other 4 vouchers) so we decided to cancel the order, leave, and come back after we finished shopping. When we returned to the location after shopping we decided we would simply order and use the vouchers separately to avoid any issues. So I try to order a water ice and immediately the manager attacked me saying that I had already been here and ordered, and that we could only use 1 voucher per day (not only is this stated nowhere on the voucher, but it was also different from the other lie he told us earlier) when we calmly told him we hadn't used the voucher earlier and that we had left without buying anything, he continued to verbally attack us and called us liars. Finally he allowed us to use one of the vouchers and order, but after waiting for 20 minutes, we never received the water ice and left.

Ordered a few items from this Rita's and my concrete looked half eaten. When I asked for it to be remade the lady gave me an attitude and refused to remake it unless I paid for another one.

I request more custard for my gelati cuz I think the sweetness of the Italian ice portion can be too much

Love the young ladies that work there. Sweet as pie and efficient and service with a smile

Closed 20 minutes before 10pm and didn’t acknowledge us standing at the window.