Burger King - Weymouth

On the 29th august I went on the drive thru and after a 20-minute wait, ordered 2 original chicken sandwiches with cheese, which should be on a 2 for $7 promo, and a diet coke. after the payment I looked at my reception and found that I was charged over $12 only for the sandwiches without factoring the upsale for cheese, which cost an additional $1.58. When I mentioned this to the cashier, she asked, she wanted the refund, and of course I said yes. a minute later, the manager came into the window and asked what was wrong. I explained the situation and he informed me that he could not give me a refund because I had already paid for the meal. I asked what you think you can't give me the refund and explained that "s how refunds work. they pay money for something and when they realize that they were overloaded, the company refunds them for their fault. but instead of giving me a refund, he refused to do something to compensate me, and in the meantime never even gave me my drink so that I in the round to pay over $18 worth of $9 food. not only this is a terrible business model, but illegally massachusetts in the federal state. I don't want to say I won't return to bk soon.

6/3/22 6pm-ish—ordered a rodeo chicken sandwich which is a breaded chicken filet with bacon and cheese and mayo and bbq sauce and onion rings on a potato bun—this is not it, chicken patty, ketchup, onion rings on a burger bun—waste of time and money

Place is terrible, management is horrible! towards the end of the night every night the manager lady says that they’re supposedly out of 90% of items on the menu and just so happens to be every night she’s working I only know because I use to go here alot till my food was terrible every time couldn't order anything I want when I went there, that lady always has an attitude every time

Absolutely deplorable service at the drive-thru window. I waited behind three vehicles for almost a half an hour and decided to leave without getting my food because I was so frustrated! There must have been ten Vehicles behind me that were just as frustrated.

Space is a sweat. Zero staff. I still write this literally. it's 45 minutes ago. I'd go, but I'd be stuck between two cars, and there's no emergency exit track to go around.