Mcdonald's - West Covina

This place is so terrible. They consistently get the orders wrong or give you someone else's order. Theyre unapologetic and it seems like even doing the survey results in zero improvements. Last time I was there I ordered a happy meal and they gave me almost $40 worth of food from the person behind me. I should have driven off with h the food and gone to the Azusa mc Donald's and reordered a happy meal there. I handed the order back to the window dude and he just handed it to the person behind me. What if I was sick? What if I didn't wash my hands? What if I sneezed or grabbed some fries before handing the order back. This location is closest to my kids school on Friday so I suffer through it but I'll continue giving you low ratings through the survey code until you improve.

They need better listening skills seriously… they are so quick to have you go park so their timing doesn’t get affected while we are getting out orders wrong. And the fat white girl up front needs to watch the way she talks to customers especially when her and her crew are in the wrong for not understanding their job. How is anyone not to get upset when my sons allergic to a specific thing and they don’t give me my request as order like make that make sense… I think she and the two Hispanic girls need proper training

Spent $41 on breakfast and the sandwiches were cold, the hash brown were over boiled, but not crunchy. they just folded the half, they were so limp. Moreover, the driving people are rude and of course they never get the order right! Why do I come here?

They not served Coffe refill the lady ots to Rude I do have a really bad experience not Recomended this Macdonald

This place doesn’t give out refills yet they change quite a ridiculous price for a large drink. Any other Mc Donald’s offers refills. Maybe these owners of this particular site need to wake up.