Starbucks - West Chester Township

The girl up front was rude, didn’t care, and I had to repeat my order to her. Target Starbucks have the worst atmosphere. The only good thing was for my drink to come out 3 minutes later.

First let me say that if not for Judah, my rating would be 1 star. The white dude w/eyeliner on that was working with him this morning October 16th during the 10 o clock hour has zero customer service skills and idk why he even works at Starbucks. To make a very long story as short as possible, I paid with stars. Eyeliner guy scans my QR twice and I lose double the amount of stars. He says nothing. I drive home, realize what happened, and try to call SIX different times but never reached anyone because *someone* kept picking the phone up and hanging up immediately. So I drive all the way back, stand in line and once it’s my turn they’re both standing there so I told them what happened. The guy who actually did it doesn’t make any facial expressions at all, doesn’t say sorry or my bad or ANYTHING literally no remorse or even acknowledgement of what I’m saying. Judah steps in, apologizes for something he didn’t even do and starts working with me to resolve the issue. While I’m waiting to see what Judah’s supervisor says, I take a sip of my drink and it’s disgusting because on top of everything else, the mf eyeliner guy didn’t even make it right. I ordered a honey citrus mint tea and got a jade mint. No lemonade, no peach tea bag. Dude literally did not pay attention when he was “serving” me whatsoever. He rang it up as a honey citrus mint and even repeated it back to me before he started but still did zero of the steps to make one. Like dude you know there’s lemonade in it and you know it’s two different tea bags. What was the point of being lazy and making my drink wrong like I wouldn’t taste the difference and come back?? Anyways I got it all sorted out thanks to JUDAH and if I ever come back to this location it will be because of him. He also remade my tea and I’m not exaggerating when I say it was the best one I’ve had. I have spent hundreds of dollars at this location because I go to target multiple times per week and I also collect cold cups so every time new ones drop I’m in there buying 4-8 cups at a time. There are several Starbucks locations that are closer to my house, but I go out of my way to patronize this one. Eyeliner guy needs a new job and some customer service skills. 0/5 for him. Judah needs a raise.

Love This Starbucks. They Are Very Nice. They Always Stop And Say Hi. My Coffee Has Always Been Great. Love

Staff take a lil longer to make drinks but I always stop here for my coffee fix

I have not had a good flat white from this store in years! Today my ‘flat white’ was about four inches shy of being full and (see picture) and had foamed half and half poured on top. A correctly made flat white uses full-on creme, not half and half…and is steamed but not foamed. The pour is a gentle mix of both espresso and steamed creme, poured into the cup at the same time so as not to mix in too much air. YES, it does make a difference in taste. And yes, Starbucks you should know better!