Capital One Cafe - Washington DC

I've visited this place several times, and each experience has been excellent. The staff is friendly without being overly aggressive. Contrary to what some might assume given the connection to a bank, they aren't there to push sales. This is my fifth or sixth visit to a Capital One Cafe, and they have all maintained a welcoming atmosphere. They offer free Wi-Fi, plenty of comfortable seating options, and some dedicated workspaces. There are also private rooms available for banking discussions or studying if needed. Ample charging stations make it easy to stay connected. Right now, they have a seasonal drink called the Pumpkin Pie Latte, which I personally like more than the popular PSL. Plus, it's conveniently located right across from the Chinatown Metro station.

Tyrik and Phoebe provided an exceptional experience and even gave me a few nice treats. They truly represent Capital One wonderfully, and I will definitely be back!

Phoebe is very good. She is very attentive to all customers so nice and generous. I love coming to this cafe. She helped me get pre approved for a car with the auto navigator on her iPad, after I used the ATM.

Ty was absolutely amazing! From the moment we walked in he was friendly and helpful. He gave us a tour of the coffee shop which sounds silly but was actually really helpful in putting us at ease. There was no pressure to open an account or anything either which I appreciated. The atmosphere was chill and the space was clean and modern. If you are a Capital One member you also enjoy 50% off your purchase. Definitely recommend visiting and definitely would rate Ty 10/5 stars

Two stars are from the service at the coffee counter, the free wifi, and the clean space. Everything else wasn't great.I got a sandwich for $12 which was clearly just microwaved and not fresh. The drink was cheap ish but still nothing special. The capital one bank people stood just inside the door and practically jumped down your throat about the need to have a card for the 50% discount. I already had one and really just wanted to be left alone to work without interruptions. As someone else noted, you do need to have them let you into the restroom.