Emperors - Warwick

15 minutes to be asked what we wanted to drink. Half an hour before we were asked for our food order. An hour before we got our starters. Over 2 hours for the main courses to arrive. The food was lovely, but by the time it arrived my daughter was fast asleep with her head on the table.

Very good as usual but not inspired. The service and food was good but there seems to be an atmosphere of everything is on a production line. No one is special or a valued customer just a means to an end money.

After a terrible visit a few months back we arranged another lunch here to give it another shot as historically the food has always been great. However, sadly it was to the same standard again. The chicken was like rubber, the satay sauce awful, the batter on the crispy prawns and crispy beef was soft and soggy. We were rushed the entire time, the waitresses was wanting to quickly clear our table when we hadn 't finished. Three times she was asked not to. The staff are rude and intrusive. When we eventually left, the staff had their coats on and leaving with us. I had booked this in advance too, so the restaurant were well aware of our arrival. Appallingly service, rude staff and food terrible. Certainly not worth the money. Will definitely not be returning.

Food was served at different times so didnt eat at same time. Late food was warm at best. Servers ignored or was rude when chased. Very disapointed evening been here many years and by far the worst experience we've had.

Lovey top see they were open on Monday when many are closed. A very nice meal quickly served and parking over the road